1. Open active directory users and computers
2. Find the group
3. Open the group properties by double clicking on it
4. Go to the “Members” tab
5. Click “Add”
6. Choose the user(s) or contact(s) from the active directory list. You can sort the list by clicking the column titles
7. Click “OK”
8. Click “OK” or “Apply” to save the changes

1. Open active directory users and computers
2. Navigate to the Organisational Unit (folder) in which you want to create the distribution group
3. Right click on the Organisational Unit
4. Choose New -> Group from the context menu
5. Fill in the name for the group, this name will appear in the outlook email address list which has a small window on most versions of outlook so make sure the name is identifiable from the first few characters
6. Select “Distribution” under “Group Type”
7. Click “Next”
8. Make sure “Create an Exchange e-mail address” is ticked
9. Click “Next” and Finish

The group will have an external address of ‘group name’@'your primary email domain’, to add an additional address:

1. Open the group properties by double clicking on it in active directory users and computers
2. Go to the “E-mail Addresses” tab
3. Choose “New”
4. Choose “SMTP Address”
5. Enter the email address, this address must be valid for you exchange organisation ie the domain section of the address must be present within one of the recipient policies for your organisation
6. Click “OK” and “Apply” or “OK” to save the changes

Don’t forget to add some users to the group!

To redirect exchange email from one account to another:

1. Open active directory users and computers
2. Find the account you want to redirect mail from
3. Open the properties box for the account by double clicking on it
4. Go to the “Exchange General” tab
5. Click “Delivery Options”
6. Select the “Forward to” radio button
7. Click “Modify” and choose an account or a contact from the active directory
8. Optionally check “Deliver messages to both forwarding address and mailbox” if you want this account to continue to receive email.
9. Click “OK”  and “OK” or “Apply” to save the changes

Note that to forward to an external email address you must first create a contact in active directory.

To redirect email and remove the account or permanently redirect email you could remove the email address from the source account and add it to the destination account or perhaps better create a distribution group with this address and add the target user to the group.

1. Open active directory users and computers
2. Navigate to the Organisational Unit (folder) in which you want to create the contact
3. Right click on the Organisational Unit
4. Choose New -> Contact from the context menu
5. Fill in the name fields as you see fit but note that you can not have duplicate names so if you are creating an external address for someone that aready has an account you will need to modify the name eg call “John Smith” “John Smith (home)” or John Smith (hotmail).
6. Click “Next”
7. Make sure “Create an Exchange e-mail address” is ticked
8. Click “Modify”
9. Choose “SMTP Address” and “OK”
10. Enter the email address
11. Click “OK” , “Next” and “Finish”